AirPods have found a massive fan base thanks to their ease of use, long battery life, and auto-connection feature. The earbuds work seamlessly with other Apple products, making them perfect for customers invested in the Apple ecosystem.
Of course, AirPods can have their problems. If you just got a new phone that’s causing trouble for your AirPods, or they are just acting up for some unknown reason, you might need to reset your AirPods to get them back in working order.
However, the minimalist design of AirPods can make things difficult when it comes to troubleshooting. With no noticeable buttons or switches, how are you supposed to reset your AirPods?
Here’s how to factory reset Apple AirPods and understand the lighting codes to determine if a reset is necessary.
How to Hard Reset Apple AirPods
If you’re having issues with your AirPods, initiating a factory reset will often fix the problem.
Resetting the AirPods can be a quick fix for many common issues. Most notably, the process solves battery-related problems or inconsistent audio delivery, such as when only one AirPod delivers sound. Resetting the AirPods may also solve connectivity issues.
When using a wireless case, these instructions work for both older generation models and the Airpods Pro. 1st and 2nd Gen Airpods originally came with a standard USB charging case, but you could opt for a wireless upgrade that uses Qi-enabled charging. However, device compatibility with specific AirPods versions varies, which could potentially be your problem as well. Be sure to check iOS version compatibility before you delve into more advanced troubleshooting.
To hard reset your Apple AirPods, do the following:
- Place your AirPods in the wireless case, close the lid, wait 30 seconds, and then reopen the lid. Be sure to leave the earbuds inside.
- On your iPhone, open Settings, then select Bluetooth.
- Under Devices, tap on the i (information) icon next to your AirPods’ device name. In the AirPods’ Bluetooth menu, select Forget This Device, then choose Forget Device to confirm.
- Leave the wireless charging case open with the AirPods still inside, and press and hold the button on the back.
- Wait for the light on the front to blink an amber color, then release the button.
Note: This will disconnect your AirPods from all connected devices. You will have to go through the setup wizard again to use them. Wait until the light flashes white again. That’s the signal that you can attempt to reestablish one or more connections.
In many cases, doing the above steps is enough to resolve any issues you’re having with your AirPods. If not, keep reading for some other troubleshooting tips.
How to Hard Reset Airpods Max
Another year brought another model of Airpods. If you have the Airpods Max, follow these steps to reset them:
- Charge your AirPods Max; they’ll need a little battery life to complete the following steps.
- Press and hold the Digital Crown and Noise Control buttons for 15 seconds.
- Wait for the light to flash Amber, then it will turn White.
- Re-pair them to your Apple device.
What Does the Light on the AirPods Charging Case Mean?
Apple AirPods Gen 1 and 2 feature the status light at the top of the earbuds compartment, underneath the lid, when using the included wired charging case.
The LED is on the outside front of the case for wireless charging case upgrades. AirPods Pro comes with the wireless case by default.
No matter which setup you have, specific combinations of lights can indicate various issues, depending on where your AirPods reside at the time.
Before initiating a reset, it’s essential to understand what issues are represented by different lights.
First, the LED status light tells you how much charge you have left on your AirPods.
If you see a green light while the AirPods are in their case, it means your AirPods have enough battery life left for regular use. If you see a green light and your AirPods are not in the case, the case still has at least one remaining charge.
While you can’t see a battery life percentage, these status lights are a good enough indication of how much battery you have left in your AirPods and the charging case. If you’d genuinely like to know the percentage of the AirPods case or even the pods, open the case and look at your iPhone.
The AirPods Connection
Is the amber light flashing?
A flashing amber light indicates a pairing error with one or more of your devices. You may have to sever the connection and try again by resetting the AirPods. A white flashing light indicates that the AirPods are ready to connect to your Apple devices.
If there’s no light in the case and your AirPods are in it, it means that the case’s battery is completely depleted and needs a recharge.
Other AirPods Troubleshooting Tips
Relying on the lights is not the only way to determine what’s wrong with your AirPods.
View Battery Percentage to Ensure Proper Performance
If you open the case near a connected iOS device, you may press the button on the case’s back and open a readout display on your iPhone of the battery status. This action tells you exactly how much battery life is left. You can do this when the lights aren’t working correctly, if you forget what each sequence indicates, or if you heard the power down chime.
Fix Muffled Sound
If your AirPods sound muffled, the first thing you should check is whether or not they’re clean. Get rid of the ear wax, dust, and other debris before testing again.
Alternatively, try the AirPods on different devices before bothering to reset them. Sometimes, audio settings on the device affect the output.
Change Your AirPods Name to Fix Connectivity Issues
Depending on your problem, you can always change the name of your AirPods to help with connectivity.
- Open your AirPods case with the AirPods still in it, access the Bluetooth settings on the Apple Device it’s paired to, then tap the i (information) icon with a circle around it.
- Update the name of your AirPods and try connecting to a new device again.
Try Connecting to Other Devices
You can try connecting your AirPods to another device to rule out device-specific issues. If your older iPhone model is not working with your AirPods, but your Mac is, the iPhone is most likely the issue, not the AirPods.
Try Cleaning the Charging Connections
One last thing to note is that a reset may not fix your AirPods’ charging issues. You can try cleaning them up and ensuring the connectors work correctly. But failing to recharge is usually a hardware issue that requires professional help.
Try Replacing Your AirPods
If you can’t fix your issues via hard reset or with any of these other troubleshooting methods, there’s a good chance your AirPods have hardware issues that may not be fixable. In this case, your best option is to replace them with a new pair or check with Apple for any warranty options.
You can make an appointment at your nearest Apple Store for repair and help if necessary. It may interest you to know that you can buy a single AirPod or the case from the company.
Considering the cost of a complete AirPods replacement, the prices for just one component aren’t that bad, especially if you’re attached to the model you already have.
Frequently Asked Questions
Apple’s AirPods are an excellent accessory for any user. We’ve included the answers in this section if you still have questions.
Do I need to reset my AirPods to sell them?
Unlike other Apple devices, your AirPods aren’t directly linked to your iCloud account and don’t house any personal information. It’s for this reason that you don’t need to perform a reset before gifting or selling your AirPods.
The new owner can simply pair your AirPods to their iPhone and move along. Of course, it’s a good idea to remove them from your Bluetooth list on your iPhone so that you don’t confuse them with a new pair.
Can I pair my AirPods if one of the buds is missing?
Before performing a reset on your AirPods, it’s important to be aware that you can’t re-pair them if one of the buds is missing. If you’ve lost one of your AirPods, or one isn’t working, you can order a replacement from Apple or pick one up from your nearest Apple Store.
A Final Thought
Apple AirPods are super easy to operate, especially if you’re using them alongside other Apple devices. However, troubleshooting and maintenance can be complex. Instead, users have to resort to online tutorials to guide them through these simple processes.
Familiarize yourself with the light patterns and colors mentioned in this article to identify the type of problem you’re having, and you’ll be able to fix most of the issues on your own. As you’ve already noticed, resetting the AirPods won’t fix everything but can be a quick fix for some common problems.
Clean Your AirPods' Tail and Charging Port
If your AirPods won't reset and there's no amber light on the case, a dirty charging port or AirPod tail could be the reason behind it. Over time, lint and other debris can build up in the charging port or tail of your AirPods.
Make sure that both AirPods are in the charging case and open the cover. Press and hold the configuration button at the back of the case for at least 15 seconds. Wait until the light in the case blinks orange a couple of times. Your AirPods are now reset.How to remove Apple ID from AirPods without previous owner? ›
AirPods can only be removed from an Apple ID by the person who owns that Apple ID. That means that you need the help of the AirPods' previous owner. If you're buying used AirPods, ask the seller if they've removed their Apple ID.How do I reset my AirPods to factory settings without an iPhone? ›
- Place both AirPods into the charging case. Open the lid. ...
- Locate the Setup button on the back of your AirPods case. Locate reset button.
- Press and hold the Setup button for 15 seconds. The status light should change from flashing amber to white. ...
- Close the lid.